17 October, 2019

Project Complaints Processing and Resolution

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Indigenous peoples and other interested stakeholders may raise some feedback or complaints on the sub-grant/consultancies’ award decisions, governance of the project and other issues specific to the project.

Feedbacks or complaints must be sent to the PMT in writing, duly signed by the complainant/s, including contact details through email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ), fax (+63 74 4439459) or courier (please address email to Ms. Helen Valdez, Tebtebba PMTL, No. 1 Roman Ayson Rd., Baguio City 2600, Philippines).

The PMT will be fully responsible for recording, referring and tracking the complaint. It should acknowledge receipt of complaint within 5 working days upon receipt.

The PMT undertakes an initial discussion with the complainant and propose a response within 15 working days upon receipt of the complaint. If the complainant agrees, the proposed action is implemented.

In case the complainant does not agree on the proposed action of the PMT, the PMT will compose a Grievance Committee composed of two (2) representatives of the Management Committee of Tebtebba and two (2) members of the RSC.

When applicable, one of the members of the RSC to sit in the Grievance Committee shall be from the same country where the feedback/complaint originated.

Resolutions or outcomes of complaints received shall be properly documented.


World Bank conducts supervision mission for FCPF Capacity Building Project

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Baguio City, Philippines - The World Bank conducted a project implementation supervision mission on the project entitled “Forest Carbon Partnership Facility (FCPF) Capacity Building Project (CBP) on REDD+ for Forest-Dependent Indigenous Peoples in East Asia and the Pacific (EAP) and South Asia Region (SAR)” in Baguio City, Philippines on July 10-12, 2017.

The objectives of the mission were: (i) to evaluate progress made towards the achievement of the project development objectives, in particular the advancement of the national-level ‎REDD+ capacity building program, and provide support as needed; (ii) to evaluate the performance of Tebtebba as the implementing agency, including ‎compliance with procurement and financial procedures, maintenance and use of the project’s Grievance Redress Mechanism, and the effectiveness of the ‎monitoring and evaluation system, and provide support as needed; and (iii) discuss options for scaling up the impact of the project using additional financing recently made ‎available by the FCPF Participants Committee.

The mission focused on work sessions with members of the Management Committee and the project management team (PMT) in Tebtebba, which is the recipient and implementing organization of the project.   According to the PMT, out of the six (6) targeted sub-projects to implement national capacity building activities in FCPF eligible countries in the region, four (4) has been approved.  The four approved project proposals come from Fiji, Vietnam and two from Bhutan (For more details, please see: http://tebtebba.org/index.php/content/2017-01-07-04-16-14).

The other country proposals such as that from Papua New Guinea is still being revised by the proponent in accordance with Tebtebba’s comments while, the proponent organization in Vanuatu was found out to be ineligible during the due diligence and a replacement was identified with the assistance of the World Bank during the mission. Meanwhile, Pakistan was removed from benefiting in national capacity building activities per advise of the World Bank.

The PMT added that the research on “Customary tenure systems and REDD+: Ensuring benefits for Indigenous Peoples” commenced in the last week of June 2017 to be reported by December this year and published by March 2018.  The study will try to understand the interplay between customary tenure systems and REDD+ in order to ensure benefits of indigenous peoples from REDD+.  

While the mission found out that Tebtebba is complying with the agreed procedures on procurement and financial covenants, there are minor lapses on documentation and low grant utilization that need strengthening and close monitoring. World Bank has also encouraged Tebtebba to monitor the project activities closely and to fast track implementation.

The mission was led by Haddy Jatou Sey (Task Team Leader and Senior Social Development Specialist) and composed of Rene SD Manuel (Senior Procurement Specialist), Maria Liennefer Rey Penaroyo (Financial Management Specialist) and Ayala Peled Ben Ari (Operations Specialist, Consultant).  The mission was hosted by the Project Management Team and members of the Management Committee of Tebtebba.


FCPF Capacity Building Report (Phase One)

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For almost a decade now, the Forest Carbon Partnership Facility (FCPF) has been supporting efforts to reduce emissions from deforestation and forest degradation (REDD+), in the global fight against climate change. A key component of this work has been to ensure the full and effective participation of indigenous peoples (IPs) and civil society organizations (CSOs) in REDD+ activities. One of the most successful FCPF initiatives on this front has been its Capacity Building Program for Forest-Dependent Indigenous Peoples and Southern Civil Society Organizations.Since 2009, the Capacity Building Program (CBP) has helped dozens of projects engage with local communities across Africa, Asia Pacific and Latin America and the Caribbean. The aim has been to provide forest-dependent IPs, other forest dwellers (OFDs) and southern civil society organizations with information, knowledge and awareness to enhance their understanding of REDD+, and by extension their ability to engage more meaningfully in the implementation of REDD+ readiness activities. With $1.9 million in funding for 27 projects, Phase 1 of the CBP wrapped up in June 2016. The second phase began in July 2016 and will end June 30, 2018. This report presents the results of activities implemented under the first phase of the CBP, which supported seven projects in Africa, six in Asia Pacific and 14 in Latin America and the Caribbean. Based on reports from participating organizations of the CBP, this report highlights key examples that illustrate how the Program’s objectives were met.
Innovative CBP projects helped to enhance the understanding of climate change and REDD+ among forest-dependent IPs, OFDs, and southern CSOs, and improve their participation in the preparation of REDD+ strategies, and in the implementation of REDD+ programs. CBP projects also sought to enhance the participation of IPs and local communities in international discussions on the role of REDD+ in climate change mitigation. This work brought about a greater awareness and understanding of the views of forest-dependent IPs, OFDs and southern CSOs related to REDD+ and the FCPF.

Tebtebba and RSC select 6 proposals for consideration; Approves four

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We would like to extend our appreciation to all those who sent their applications to the Forest Carbon Partnership Facility Capacity Building on REDD+ for Forest Dependent Indigenous Peoples in East Asia and the Pacific and South Asia Regions Project.  Based on the prioritization ratings of three (3) Regional Steering Committee Members (RSC), the top six (6) sub-project proposals were considered taking into account geographic distribution.  

These 6 proposals were further reviewed by Tebtebba, which provided comments to improve/strengthen the sub-project proposals.  

Tebtebba also did due diligence on the proposing organizations based on the eligibility criteria.  

To date, four proposals were approved for funding of which 2 are waiting required government clearance:

  1. "Building Capacity for Fiji’s Forest Dependent Indigenous Men and Women to Actively Participate in the Fiji REDD+ Readiness Program” by Soqosoqo Vakamarama I Taukei Trust Board, Fiji;
  2. "Capacity Building on REDD+ readiness for Forest Dependent communities-Buli, Zhemgang” proposed by the Royal Society for Protection of Nature (RSPN), Bhutan
  3. "Building for REDD+ in Rural Bhutan” from Tarayana Foundation, Bhutan; and
  4. "Capacity building for the ethnic communities to be ready to actively participate in REDD+ area as an independent stakeholder through their legal entities” from the Hoa Binh Cooperative for Agro-Forestry and Environment, Vietnam

The proposal from the Papua New Guinea Eco-Forestry Forum is undergoing revision and a new entity in Vanuatu has just been identified to submit a project proposal.  

Tebtebba thanks organizations and institutions who have submitted sub-project proposals in this capacity building project.

13 July 2017


FCPF Capacity Building on REDD+ for Forest-Dependent Indigenous Peoples in East Asia and Pacific (EAP) and South Asia Region (SAR)

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20 December 2016 (Baguio City, Philippines) - Tebtebba and the Forest Carbon Partnership Facility (FCPF) of the World Bank launches the FCPF Capacity Building on REDD+ for Forest-Dependent Indigenous Peoples in East Asia and Pacific (EAP) and South Asia Region (SAR).

The capacity building project aims to strengthen: (i) the knowledge of targeted forest-dependent indigenous peoples on REDD+ Readiness at the national level and (ii) knowledge exchange at the regional level. 

The project's duration will be from October 2016 - October 2018 and will have 3 components, among which are the following: 

  1. National Capacity Building and Awareness Raising to support capacity building and awareness raising activities of forest-dependent IP communities and of national or local organizations representing Forest-Dependent Indigenous Peoples, to enable them to engage government and other stakeholders involved in REDD+ processes. 
  2. Regional Exchange and Sharing of Lessons Learned to finance activities that aim to document and publicize program activities with a view to highlighting good practices and lessons learned. Activities to be supported will include a dissemination and awareness workshop as well as the publication of written and audio-visual materials.

Tebtebba is the recipient of the project for the East Asia and Pacific and South Asia regions.


The project documents are as follows:









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